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Category: Company Profile

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Trevor Johnson
Friday, 09 February 2018/Published inCompany Profile, Products & Technologies

Committed to continuous improvement

 

Here at Reid Industrial Graphic Products, we’re proud of our commitment to our quality management system and continuous improvement. In 2010 we were recipients of the Quality Management System 15 Year Gold Award. This award recognises of our efforts in the management of our quality systems over the past 15 years. And just last year, we achieved a significant milestone – 20 years of continual compliance to ISO 9001.

Our Director, Clem Johnson, believes that certification to ISO 9001 places us in a strong position to best serve our clients, backed by the assurance that we have quality systems in place. As a family-owned business, we pride ourselves on providing second-to-none products and services to our customers and we have every intention of achieving 25 years of continual compliance in 2020.

Operating on the north side of Brisbane with 18 members of staff, we produce interface products locally in our purpose-built facility. We have the ultimate blend of knowledge and industry experience, which allows us to combine various technologies with the products we design to provide a complete interface solution for our clients.

Our products are used across many industries including Air Conditioning, Mining, Water, Medical and Industrial Cooking Equipment to name a few. As far as we’re concerned, customer satisfaction is paramount. We work together with our customers to ensure that the manufacturing process and supply chain is streamlined, to achieve the best quality product possible. The finished interface can be shipped to your manufacturing facility here in Australia or abroad, ready for final product assembly.

Get in touch with Reid Industrial when you develop your next product

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Trevor Johnson
Friday, 09 February 2018/Published inCompany Profile

Our point of difference

 

We are often asked about our point of difference, the difference that makes Reid Industrial stand out from the other suppliers to the printed electronics markets; the short answer is that from its inception Reid Industrial Graphic Products has always been a specialist manufacturer of interface products, somewhat of a trail blazer for new products and technologies.

We are not an importer working from a back office nor are we a Nameplate company that just makes overlay panels and membrane switches on the side, our specialty is combining the R&D, knowledge, process capability and management structures to engineer products that integrate a number of printed electronics technologies into a fully functioning plug and play device.

Yes, of course we can offer imported products, we have at our disposal some of the best suppliers in the Asian region, however our roots are with designing and manufacturing Australian made products that you simply can’t order on line. We pride ourselves in the fact that when you deal with Reid Industrial you are supported by dedicated Account Management and Customer Service Teams who are backed by experienced Design Engineers and top notch Production personnel, working from our purpose built manufacturing facility just north of Brisbane.

So whether your next project is a simple prototype label, overlay panel, or a membrane switch technology with all the backlighting technology whistles and bells, all you need to do is send us an email or pick up the phone and we will be back to you anywhere in Australia and NZ within the same day or at the latest the next working day. Check out our full product range on our website www.reidindustrial.com.au

For your next project, contact Reid Industrial Graphic Products for an obligation free quotation.

 

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Trevor Johnson
Friday, 09 February 2018/Published inCompany Profile, Products & Technologies

Our R&D program

 

One of the pleasures of being a specialist manufacturer is having the opportunity to be involved in new projects from their inception through to becoming fully functioning devices. At Reid Industrial Graphic Products we are committed to an R&D program that has over time, created new technologies that have significantly made a difference for our customers.

Over the years we have been involved in many R&D projects undertaken and brought to market; we would like to share one case study with you here.

Industry IQ, a leading electrical engineering company specialising in control systems for moving machines, required an interface device that would allow concrete truck drivers to work at the rear of the truck during darkness.

The engineering brief required a flat thin panel with multiple buttons, with illuminated legends aligned in close proximity to the buttons.

With the customer working closely with our R&D engineers, the outcome was to manufacture a flat panel membrane switch with tactile domes, backlit using SMD side shining Led’s and incorporating Reid Industrials Light Guide Film technology, for even light distribution across the panel. The project has been successfully released to market and is a win-win for both companies, developed and manufactured at our Clontarf facility.

If you have a printed electronics project that needs our R&D expertise to bring it from concept to market, don’t hesitate to contact out Account Management Team for more information on how we can help you.

For your next project, contact Reid Industrial Graphic Products for an obligation free quotation.

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Trevor Johnson
Friday, 09 February 2018/Published inCompany Profile, Products & Technologies

Why buying local is better

 

 

Why buying local is better
We have conversations quite regularly with people about buying local versus offshore suppliers and sadly, we often hear the horror stories during these conversations. Stories about incorrect products being delivered, incorrect dimensions, incorrect colours or the product not being what the person expected, and we pretty much have the same answer each time. Whilst offshore suppliers may have their benefits, in our opinion, the benefits of local supply far outweigh any benefits of using offshore suppliers. Here’s why.

Is it really local?
What we’ve found is that in many cases, people don’t actually know where their product is coming from. Just because a sales representative is based locally does not mean that their products are locally made. We’ve had too many discussions with customers where they are not properly informed, or they’re just unaware. Ask the suppliers if their product is produced locally. Make sure you know the facts.

The benefits
Local support & representation
We conduct customer visits to discuss your projects and find a solution. This means that you get to speak directly with our team, face to face, and discuss your requirements in detail. Meeting our team in person means that you know who you are talking to. After visiting your business, we have clear understanding of what you need, with no uncertainty.

Locally manufactured
We have full control over the finished product as we produce it here in our facility. This ensures that what you receive is exactly what you’re after, and if any issues arise they can be addressed quickly, easily and with a faster turnaround on delivery because we’re local. Did you know that we reinvest a minimum of 5% of our turnover into R&D Projects, allowing us to develop new products and collaborate with key customers to utilise the technology to grow their businesses.

Staff
From an ethical perspective, buying locally manufactured products supports our local community, keeping skilled Australians employed. Our staff are all highly trained, and locally based.

Cost
When buying offshore products, you need to consider the cost of freight. Furthermore, if you receive an incorrect item, or a part needs to be replaced, you’re looking at additional freight costs.

For your next project, contact Reid Industrial Graphic Products for a obligation free quotation.

 

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